1. Introduction
Zambrano Insurance Group is committed to protecting the privacy and personal information of our clients, prospects, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services or website (https://www.zambranoig.com/).
By using our services or providing your contact information, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following personal information:
- Full name and date of birth
- Phone number (including mobile numbers for SMS communications)
- Email address
- Home and mailing address
- Health and medical information necessary for insurance enrollment
- Employment and income information
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide personalized health insurance advisory services
- To help you find the best medical coverage plans
- To manage your insurance policies and enrollment
- To send appointment reminders and policy notifications
- To communicate important updates about your coverage
- To respond to your inquiries and provide customer support
- To comply with legal and regulatory requirements
- To send marketing communications about new plans (only with your consent)
4. SMS Communications
Zambrano Insurance Group uses SMS to communicate with clients for the following purposes:
- Account notifications and policy status updates
- Appointment reminders with your insurance advisor
- Premium payment reminders
- Customer care and case follow-up
- Marketing communications about new health insurance plans
Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.
Message frequency may vary. Message and data rates may apply. Reply STOP to opt-out at any time. Reply HELP for assistance.
5. How We Share Your Information
We do not sell your personal information. We may share your information only with:
- Licensed insurance carriers to process your enrollment
- Regulatory authorities as required by law
- Service providers who assist us in operating our business, under strict confidentiality agreements
Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.
6. Data Security
We implement strict administrative, technical, and physical security measures to protect your personal information. All our services are delivered under full regulatory compliance and with the highest respect for our clients.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of SMS communications at any time by replying STOP
- Opt-out of marketing emails at any time
8. Contact Us
For questions about this Privacy Policy or to exercise your rights, contact us:
- Website: https://www.zambranoig.com/
- Phone: +1 (817) 770-9438
- Email: [email protected]
- Address: 14721 Little Water Drive, Haslet, TX 76052